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Your partner for Zendesk

Guidoo Services delivers reliable and affordable services. We are a proven Zendesk Partner with hundreds of successfully completed projects.

Zendesk implementation services

Set your team up for success with a proper setup of your Zendesk account. Guidoo Services can implement your system for your business. We have some Packages to choose from.

Kickstart

Starting out with Zendesk? We will set up your Zendesk from scratch. Based on your use case and workflows.

Evolve

Have you been using Zendesk for a while? Scale your business further by improving and upgrading your Zendesk.

Admin

Need ongoing support and consultation? We can partner up with you and help you long term with your Zendesk.

Other services for Zendesk

We offer a wide variety of professional services to help you get the best out of Zendesk. The following services can be combined with others whichever suits your needs.

Checkup

We review and assess your Zendesk. Our team checks all settings and discusses findings and recommendations on a call.

Apps

Building custom apps or integrating Zendesk with your other systems.

Integrations

We develop a custom integration between your system and Zendesk, this includes Zendesk Sunshine.

Migration

Helping you move from another platform to Zendesk and vice versa. Importing your data securely. 

Reporting

Transition from Insights to Zendesk Explore or set up new reports and dashboards for your help desk.

Customisations

We can design your Help Center  (Guide), email templates and much more.

Other custom development is also available. Just ask us. 

We train your team on Zendesk

Zendesk training options are available for your team. Individuals can attend our self-paced online courses. Groups can avail of our a live instructor.

Online Training for agents

  • Learn at your own pace.
  • Certificates available.
  • Ideal for agents.
  • Group discount available.

Online Training for admins

  • Learn at your own pace.
  • Certificates available.
  • Ideal for admins.
  • Group discount available.

Classroom with instructor

Training by a certified instructor for individuals or teams. Get your team trained on your live Zendesk account.

FAQ

Where are you based / where do you work?

Guidoo Services is a remote-first company. Our team operates remotely for years now - even before it was necessary. The company headquarters is in London, UK. However, our team is spread across Europe and Asia. We cover EMEA and APAC.

Learn more about us.

What currencies do you offer?

We can offer billing in Euro (€), Pound Sterling (£) and USD ($). Just request a quote in the respective currency.

Request a quick quote.

How much do your services cost?

This depends on the service we deliver and the effort it takes. We can start with one of the packages above, eg. Kickstart or Evolve and then estimate the effort involved.

We would typically have a call to scope the work and give you an estimate (quote) for the work entailed. Alternatively, we can give you a quick quote with a ballpark figure for the services.

Contact us to receive a quote or a "quick quote".

How long does an implementation take?

From a couple of weeks to a couple of months - it depends on the channels you us to implement and the complexity of your workflows. Zendesk itself can be rolled out pretty quickly, what takes time is the proper planning to get it right.

Let's jump on a call and talk about details.

Not sure what service you need?

That's okay. We offer a lot of services related to Zendesk. Just jump on a free call with us to have a chat and we can find out if our team can help.

10+

Years of experience

86

NPS score

275+

Projects completed

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