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Guidoo is very competent

The team of Guidoo is very competent and conveys the technical topics really comprehensibly. They delivered what was promised without much fuss.

Going into the project we were afraid we would have unanswered questions but that was not the case.

(Translated from German)

Maik Isernhinke Head of Customer Care

Experts that can help you with every topic

We didn’t have any big fears before hiring Guidoo; we needed to know where we stand with our Zendesk. We knew that a lot was working well, but we needed to fine-tune some settings.

We loved the debriefing process with Guidoo: It was detailed, informative and interactive. They were able to grasp all our concerns and answered all questions that were unclear to us. Overall, they were thorough, informative and knowledgeable.

They are experts who can help you with every topic you bring up and concentrate on your requirements.

Mehmet Sahan Customer Service Specialist

Great company

Great company! They were able to adapt to our needs and enable best practice solutions for our team.

I was quite worried that our workflows were too complicated and that it would be impossible to map out, but the team helped us to the best of their abilities to implement the solution successfully.

Bérangère Auster Manager Customer Happiness

Guidoo's a great company to work with

Guidoo's a great company to work with; they are reliable and accurate in their quotation. The interactions with our consultants were helpful, consistent, and dependable.

When using a consultant, one of my hesitations is always: "Have we clearly captured the requirements to fulfil accordingly" since this was new software for us. Fortunately, the team of Guidoo worked well with us to clarify the deliverables and tracked them in the project.

Jo Schofield Director Global Customer Excellence

Getting the job done

Guidoo Services was able to get the job done. I feared that they would not be able to understand our needs, but they exceeded our expectations, put the solution into practice, and our employees were able to see the benefits.

Tom Raikes Founder & Managing Director

Finding an expert

It was important for us to find an expert that could deliver our goals in a timely manner. Fortunately, Guidoo has done our set-up the way we wanted, and the whole process went smoothly.

Give them a try!

William Worship Head of E-commerce