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The price tag was good

Guidoo Services was the only one out there that could do the job. I really appreciated that we could "peek over the shoulder" to learn along the way.

We were afraid that it would be really expensive but we stayed on budget the price tag was good and the project worth it.

Ealias Kuby Head of Support & Services

Guidoo is very competent

The team of Guidoo is very competent and conveys the technical topics really comprehensibly. They delivered what was promised without much fuss.

Going into the project we were afraid we would have unanswered questions but that was not the case.

(Translated from German)

Maik Isernhinke Head of Customer Care

We came back for more

We rolled out Zendesk within four (4) weeks thanks to the help of Guidoo Services. Nils and his team are friendly and flexible, they adapted to our working style and advised us along the way.

They are great at following up and keeping the ball rolling so that the project progresses. My concern was that I do not have enough time to work with them as we are always busy, but we managed to pull everything off in time.

Nicolai Hesse Head of Customer Service

Guidoo's a great company to work with

Guidoo's a great company to work with; they are reliable and accurate in their quotation. The interactions with our consultants were helpful, consistent, and dependable.

When using a consultant, one of my hesitations is always: "Have we clearly captured the requirements to fulfil accordingly" since this was new software for us. Fortunately, the team of Guidoo worked well with us to clarify the deliverables and tracked them in the project.

Jo Schofield Director Global Customer Excellence

Experts that can help you with every topic

We didn’t have any big fears before hiring Guidoo; we needed to know where we stand with our Zendesk. We knew that a lot was working well, but we needed to fine-tune some settings.

We loved the debriefing process with Guidoo: It was detailed, informative and interactive. They were able to grasp all our concerns and answered all questions that were unclear to us. Overall, they were thorough, informative and knowledgeable.

They are experts who can help you with every topic you bring up and concentrate on your requirements.

Mehmet Sahan Customer Service Specialist

Great company

Great company! They were able to adapt to our needs and enable best practice solutions for our team.

I was quite worried that our workflows were too complicated and that it would be impossible to map out, but the team helped us to the best of their abilities to implement the solution successfully.

Bérangère Auster Manager Customer Happiness