With email you only have two status: read and unread. With tickets you can ...
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Your holiday season checklist for customer service It has been a tumultuous year so ...
Nowadays it’s easy to start a new business, especially if it’s online only. You ...
First of all, I’ve been working from home or remotely for almost three years ...
A little guide on using Zendesk during a pandemic. We can split this into ...
