We help you with Zendesk
Don't know where to start with Zendesk?
Want to get more out of your Zendesk?
No time to set up Zendesk yourself?
Don't worry, Guidoo Services is here to help.
About Guidoo Services
Guidoo Services was founded by the former Zendesk employee, Nils Rebehn. He instilled his 10+ years of CX experience into the company. Now the team consists of various Zendesk veterans, from consultants to developers.
Guidoo is loosely based on the word “Guide”. A guide is defined as a person who leads someone to unfamiliar locations. The term can also be applied to a person who leads others to reach goals such as knowledge or wisdom.
That's why we think Guidoo is a suitable name for the company. Because our mission is to help you, your team and your company to reach your goals.
Nils Rebehn
Founder
Timeline
- 2007 - Zendesk is founded with the goal to make customer support beautifully simple.
- 2011 - Nils joins the team in London as worldwide employee #100. He helps customers in Europe.
- 2016 - Nils starts his own consultancy to help companies with their Zendesk requirements.
- Now - Guidoo Services delivers professional services to Zendesk customers, small and large.
How we can help
- Implementation
- Administration
- Configuration
- Setup
- Checkup
- Migration
- Maintenance
- Development
- Customisation
- Training
- Reporting
Benefits of working with Guidoo Services
We understand you
We worked with hundreds of companies varying in size and covering a dozen industries. Our team can cover a huge range of use cases and workflows.
Advisor at your side
We can guide you if you don't know where to start or what standards to implement.
Experienced
When you work with us you can draw on more than 10 years of experience with Zendesk.
Save time and resources
Save your manpower by utilising our experience and systematic approach. We bring the knowledge and you the requirements.
Best Practice
We implement proven industry standards or highly customised solutions for you. All based on your requirements.
Affordable
We operate on low overheads and work very efficiently. Our rates are fair and we work towards your budget. Request a quick quote.
All boxes checked
Guidoo Services is authorised and Certified
Guidoo Services is an authorised Zendesk Select Partner and our team contains Certified Zendesk administrators.
What our customers say
The price tag was good
Guidoo Services was the only one out there that could do the job. I really appreciated that we could "peek over the shoulder" to learn along the way.
We were afraid that it would be really expensive but we stayed on budget the price tag was good and the project worth it.
We came back for more
We rolled out Zendesk within four (4) weeks thanks to the help of Guidoo Services. Nils and his team are friendly and flexible, they adapted to our working style and advised us along the way.
They are great at following up and keeping the ball rolling so that the project progresses. My concern was that I do not have enough time to work with them as we are always busy, but we managed to pull everything off in time.
...guidance was clear and immediately actionable
Nils was consulting us during our Zendesk setup during which he demonstrated a high degree of expertise and his guidance was clear and immediately actionable. Nils is very enthusiastic about his work which is infectious. I certainly would I wouldn’t have been able to switch our company to such an intricate platform without him.
Resources
So, how can we help?
Learn more about our services, send us your questions or request a quote.