We help you with Zendesk
Don't know where to start with Zendesk?
Want to get more out of your Zendesk?
No time to set up Zendesk yourself?
Don't worry, Guidoo Services is here to help.
About Guidoo Services
Guidoo Services was founded by the former Zendesk employee, Nils Rebehn. He instilled his 10+ years of CX experience into the company. Now the team consists of various Zendesk veterans, from consultants to developers.
Guidoo is loosely based on the word “Guide”. A guide is defined as a person who leads someone to unfamiliar locations. The term can also be applied to a person who leads others to reach goals such as knowledge or wisdom.
That's why we think Guidoo is a suitable name for the company. Because our mission is to help you, your team and your company to reach your goals.
Nils Rebehn
Founder
Timeline
- 2007 - Zendesk is founded with the goal to make customer support beautifully simple.
- 2011 - Nils joins the team in London as worldwide employee #100. He helps customers in Europe.
- 2016 - Nils starts his own consultancy to help companies with their Zendesk requirements.
- Now - Guidoo Services delivers professional services to Zendesk customers, small and large.
How we can help
- Implementation
- Administration
- Configuration
- Setup
- Checkup
- Migration
- Maintenance
- Development
- Customisation
- Training
- Reporting
Benefits of working with Guidoo Services
We understand you
We worked with hundreds of companies varying in size and covering a dozen industries. Our team can cover a huge range of use cases and workflows.
Advisor at your side
We can guide you if you don't know where to start or what standards to implement.
Experienced
When you work with us you can draw on more than 10 years of experience with Zendesk.
Save time and resources
Save your manpower by utilising our experience and systematic approach. We bring the knowledge and you the requirements.
Best Practice
We implement proven industry standards or highly customised solutions for you. All based on your requirements.
Affordable
We operate on low overheads and work very efficiently. Our rates are fair and we work towards your budget. Request a quick quote.
All boxes checked
Guidoo Services is authorised and Certified
Guidoo Services is an authorised Zendesk Select Partner and our team contains Certified Zendesk administrators.
What our customers say
Great company
Great company! They were able to adapt to our needs and enable best practice solutions for our team.
I was quite worried that our workflows were too complicated and that it would be impossible to map out, but the team helped us to the best of their abilities to implement the solution successfully.
Guidoo's team works extremely professional
My availability is very limited, and I was afraid that the progress on the project wouldn't turn out as expected. But thankfully, my consultant was very flexible from the start– especially when it comes to meetings and feedbacks.
I was also able to learn a lot from my consultant since she is so supportive, competent, and I liked her positive attitude! Guidoo's team works extremely professional while also consisting of great people with great attitudes and personalities.
Finding an expert
It was important for us to find an expert that could deliver our goals in a timely manner. Fortunately, Guidoo has done our set-up the way we wanted, and the whole process went smoothly.
Give them a try!
Resources
So, how can we help?
Learn more about our services, send us your questions or request a quote.