Zendesk done right

No matter if you are just starting or want to get more out of your Zendesk, our team can help you with our wide range of Zendesk services.

Guidoo Services Logo - Your guide to Zendesk

what we offer

Professional Services

From getting your Zendesk up and running to improving your system and getting the reports you always wanted, we offer a wide variety of services to help you get the best out of Zendesk.

Training for Zendesk

Learn how to use Zendesk as an agent or how to configure the platform as an administrator. Complete our online courses to receive a certificate or skill up your team to be ready for Zendesk.


Companies our team worked with





Just Eat

Happy Socks

About US

Your Zendesk expert since 2011

We are a remote-first company, our team is spread across Europe and contains different nationalities. Everyone of us worked either for Zendesk in the past, or with Zendesk extensively. All of us are experienced with the platform itself and with various different use cases and industries.

Guidoo is loosely based on the word “Guide”. A guide is defined as a person who leads someone to unfamiliar locations. The term can also be applied to a person who leads others to reach goals such as knowledge or wisdom. That's why we think Guidoo is a suitable name for our mission.

Success in numbers

Very happy customers


The average NPS score for consultancy is 51.

Very happy students


Average of 4.6 out of 5 stars for our training


Years of Zendesk Experience


Projects completed


People trained


Voice of our customers

Guidoo is very competent

The team of Guidoo is very competent and conveys the technical topics really comprehensibly. They delivered what was promised without much fuss.Going into the project we were afraid we would have unanswered questions but that was not the case.(Translated from German)

Maik Isernhinke
Head of Customer Care

Experts that can help you with every topic

We didn’t have any big fears before hiring Guidoo; we needed to know where we stand with our Zendesk. We knew that a lot was working well, but we needed to fine-tune some settings.We loved the debriefing process with Guidoo: It was detailed, informative and interactive. They were able to grasp all our concerns and answered all questions that were unclear to us. Overall, they were thorough, informative and knowledgeable.They are experts who can help you with every topic you bring up and concentrate on your requirements.

Mehmet Sahan
Customer Service Specialist

Get in touch

Any questions?