Zendesk done right

No matter if you are just starting or want to get more out of your Zendesk, our team can help you with our wide range of Zendesk services.

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what we offer

Professional Services

From getting your Zendesk up and running to improving your system and getting the reports you always wanted, we offer a wide variety of services to help you get the best out of Zendesk.

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Training for Zendesk

Learn how to use Zendesk as an agent or how to configure the platform as an administrator. Complete our online courses to receive a certificate or skill up your team to be ready for Zendesk.

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References

Companies our team worked with

Fujitsu

Skyscanner

Elemis

Groupon

Just Eat

Happy Socks

About US

Your Zendesk expert since 2011

We are a remote-first company, our team is spread across Europe and contains different nationalities. Everyone of us worked either for Zendesk in the past, or with Zendesk extensively. All of us are experienced with the platform itself and with various different use cases and industries.

Guidoo is loosely based on the word “Guide”. A guide is defined as a person who leads someone to unfamiliar locations. The term can also be applied to a person who leads others to reach goals such as knowledge or wisdom. That's why we think Guidoo is a suitable name for our mission.

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Success in numbers

Very happy customers

NPS

The average NPS score for consultancy is 51.

Very happy students

4.6

Stars

Average of 4.6 out of 5 stars for our training

Years of Zendesk Experience

275+

Projects completed

2,000+

People trained

testimonials

Voice of our customers

Guidoo is very competent

The team of Guidoo is very competent and conveys the technical topics really comprehensibly. They delivered what was promised without much fuss.Going into the project we were afraid we would have unanswered questions but that was not the case.(Translated from German)

Maik Isernhinke
Head of Customer Care

We came back for more

We rolled out Zendesk within four (4) weeks thanks to the help of Guidoo Services. Nils and his team are friendly and flexible, they adapted to our working style and advised us along the way.They are great at following up and keeping the ball rolling so that the project progresses. My concern was that I do not have enough time to work with them as we are always busy, but we managed to pull everything off in time.

Nicolai Hesse
Head of Customer Service

More testimonials

Our commitment

We operate carbon neutral

Giving back.

We are happy to help our customers. But we also believe in giving back. That’s why we support communities and charities around the world. So we create "impacts" for every service or training you purchase with us.

We are a carbon neutral company.

At Guidoo we have been committed to sustainable environmental protection since the very beginning. Sustainability is more than just a buzzword for us.

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