About Guidoo

Guidoo is loosely based on the word "Guide". A guide is a person who leads someone to unfamiliar locations. The term can also be applied to a person who leads others to reach goals such as knowledge or wisdom. For customer support stakeholders, Guidoo is the Zendesk Service provider that...
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FAQ

Where does Guidoo work

Most of our team is based in London and Berlin but we provide our services across Europe and beyond if requested.

Languages we support

Everyone in our team speaks English but some of us speak German as well. We will work in your preferred language.

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Zendesk Services (outdated)

Our Services We are specialised on all things related to Zendesk. It doesn’t matter if...

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02

Jatana Services

Guidoo teamed up with Jatana to bring AI to your Zendesk. Jatana suggests ticket replies...

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Continents

Number of continents we worked on

0
Years of experience

Over eight years of experience consulting for and on Zendesk

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People trained

Over the years we’ve trained 1000+ people in classrooms and online, then we stopped counting

Blog

Out of office solutions for Zendesk
2018-07-13
Out of office solutions for Zendesk
Everyone deserves some time off. Some time away from work. Maybe somewhere nice. A place that is sunny and warm. Somewhere, where you haven't been before... Ok, let's come back...
You are a distraction
2018-06-08
You are a distraction
Coverage of “The Future of CX” conference held in London 7 June 2018 I wasn’t expecting to be labelled a “distraction” right off the bat at “The Future of CX”...

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