Your guide to Zendesk
Want to get started with Zendesk or get the most out of your existing Zendesk? We are happy to help.
why work with us?
Over 200+ Successful Projects and Still Counting
We help you to plan your Zendesk instance. First we analyse your workflows and processes.
Then we build and customise it for you, in your own Zendesk instance. All the way from scratch if needed.
We launch your Zendesk together with you and support you. Then we help you with finetuning afterwards.
Your Zendesk expert since 2011
Guidoo is loosely based on the word “Guide”. A guide is a person who leads someone to unfamiliar locations. The term can also be applied to a person who leads others to reach goals such as knowledge or wisdom.
Guidoo is a remote-first company, our team is spread across Europe and contains different nationalities. Everyone of us worked either for Zendesk in the past, or with Zendesk extensively. All of us are experienced with the platform itself and with various different use cases and industries.
Discover how we make a difference in the world
Guidoo is not only helping companies with their Customer Service and Zendesk needs, but we also give back to the community.
- Our initiative "Guidoo for Good" is helping individuals to receive eductation
- Our "Green Guidoo" program makes sure that we operate on a CO²neutral level
Check what our clients say about us
Head of Customer Service
Head of Support & Services
Manager Customer Happiness
Head of Customer Care
Founder & Managing Director