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Your guide to Zendesk

Guidoo Services, authorised Select Implementation Partner for Zendesk

We are a certified ZENDESK partner that helps companies and individuals with professional services around Zendesk.

  • We train your team on Zendesk
  • Our team implements and customises your Zendesk
  • Outsource your tickets to our customer service specialist

What we do

Zendesk Agent and Zendesk Administrator training

Zendesk implementation, customisation and applications

Outsourced customer service for your company, let us solve your tickets

What our customers say

We came back for more

We rolled out Zendesk within four (4) weeks thanks to the help of Guidoo Services. Nils and his team are friendly and flexible, they adapted to our working style and advised us along the way.

They are great at following up and keeping the ball rolling so that the project progresses. My concern was that I do not have enough time to work with them as we are always busy, but we managed to pull everything off in time.

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Nicolai Hesse
Head of Customer Service

Guidoo is very competent

The team of Guidoo is very competent and conveys the technical topics really comprehensibly. They delivered what was promised without much fuss.

Going into the project we were afraid we would have unanswered questions but that was not the case.

(Translated from German)

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Maik Isernhinke
Head of Customer Care

The price tag was good

Guidoo Services was the only one out there that could do the job. I really appreciated that we could "peek over the shoulder" to learn along the way.

We were afraid that it would be really expensive but we stayed on budget the price tag was good and the project worth it.

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Ealias Kuby
Head of Support & Services

Companies we worked with

Fujitsu

Elemis

Skyscanner

Groupon

Just Eat

Happy Socks

These are companies we directly or indirectly worked with

Guidoo is green

It’s important for me to run a business that’s also sustainable. It’s not an afterthought but rather engrained in our approach. That’s why we support various environmental and other charities on a quarterly basis. It’s part of our process. 


Nils Rebehn

Director